Privacy Policy
Your Privacy Matters to Us
Buffalo Indoor Cricket Ground ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you participate in our SMS campaign and related promotional communications powered by Twilio.
By opting in to receive SMS messages from us, you agree to this Privacy Policy and our Terms of Service.
Information We Collect
Used to send you updates, booking confirmations, offers, and promotions.
For personalization of messages.
When relevant to your reservations or promotions.
Such as delivery reports or opt-out requests for service improvement.
How We Use Your Information
Send booking confirmations, updates, and reminders.
Provide exclusive offers, promotions, and announcements.
Communicate important service or policy updates.
Enhance our customer engagement and overall experience.
Opt-Out and User Rights
You can opt out of receiving SMS messages at any time by replying "STOP" to any message.
After opting out, you will no longer receive SMS messages from us unless you re-subscribe.
You may also contact us at info@buffaloindoorcricket.com to request updates, corrections, or deletion of your personal data.
Data Security
We employ reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. All messages and data transmissions through Twilio are processed securely and in compliance with Twilio's data protection standards.
Third-Party Services
Our SMS services are delivered via Twilio, a third-party communication platform. Twilio may process your phone number and message content to ensure message delivery. Read Twilio's Privacy Policy .
Data Retention
We retain your information only for as long as necessary to fulfill our SMS campaign purposes and comply with legal obligations. Once no longer required, your data is securely deleted or anonymized.
Changes to This Policy
We may update this Privacy Policy periodically. All updates will be posted on our website with a revised effective date. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS practices, please contact us:
Buffalo Indoor Cricket Ground